Our CRM Telecom solution for telecom helps carriers maximize account potential, increase customer satisfaction and boost revenues. This is achieved by streamlining processes and consolidating customer defragmented data spread across multiple systems, on a single powerful technology platform.
CRM Telecom solution enables a seamless transformation from a product-centric to a customer-centric organization required to succeed in a competitive market.
Telecom CRM helps you overcomes these problems. It lets you deliver a superior customer experience while driving greater operation efficiency, while crucially reducing the time, cost and risk of implementation and systems integration. Vision CRM supports the specific business processes and workflows of the telecom industry and makes sense of the customer information available throughout your organization. You get a holistic, 360+ view of the customer, along with proven tools for marketing effectiveness, sales productivity and customer care. In every aspect, from implementation to use, it removes obstacles so you can provide the optimal customer experience.
Global Vision Technology CRM Telecom solution creates a ‘unified desktop’ that seamlessly integrates with various systems to provide a ‘unified customer view’ for all stakeholders.
CRM Telecom Software facilitates comprehensive account management – classification, identifying potential, target setting and breaking into new accounts to complete the service assurance process. Global Vision Technology provides a realistic insight into the complete value chain.